Who we are

L&L Special Furnace (“L&L”, “we”, “us”, or “our”) operates the website at llfurnace.com. We are based in Aston, PA 19014, USA.

Scope

This policy describes how we collect, use, and protect information when you visit our public websites and online forms located on or served for by L&L.

Information we collect

• Information you provide: Contact details and message content you submit via forms or by emailing us.
• Automatic data: Standard web logs such as IP address, browser type, device identifiers, pages viewed, and timestamps collected for security and operations.
• Cookies: We use essential cookies and similar technologies needed to operate the site and protect it from abuse.

How we use information

• To provide, secure, and maintain our website and services.
• To respond to inquiries and provide customer support.
• To analyze site reliability and performance and prevent fraud or abuse.

When we share information

We do not sell personal information. We share limited data with service providers who help us operate our website and communications, for example:

• Website infrastructure & security/CDN providers that process IP addresses and log data to deliver and protect the site.
• Email & productivity platforms that process communications you send to us.

We may disclose information when required by law or to protect our rights, users, or the public.

Cookies & similar technologies

You can adjust your browser settings to refuse cookies or alert you when cookies are being set. Essential cookies may be required for the site to function properly.

Data retention

We keep information only as long as necessary for the purposes described in this policy, to comply with legal obligations, and to resolve disputes.

Security

We use commercially reasonable technical and organizational measures to protect information. No system is 100% secure, and we cannot guarantee absolute security.

Your choices & rights

You may request access to, correction of, or deletion of personal information we hold about you by contacting us. Depending on your location, you may have additional privacy rights under applicable law.

Children’s privacy

Our website is intended for business audiences and is not directed to children under 13. We do not knowingly collect personal information from children.

Contact us

For privacy questions or requests, call us at 877.846.7628 or write to us at Aston, PA 19014, USA.

Changes to this policy

We may update this policy from time to time. We will post the updated policy with a new effective date.